PRIVACY STATEMENT

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Aurora Travel and its affiliated brands value your trust and respect your privacy. As the manager and agent of our luxury travel services, we recognize that privacy is a vital concern in today's interconnected world. This Privacy Policy outlines our commitment to maintaining a strong and lasting relationship with our clients. It explains the types of personal information we collect through our website, how we may share that information with trusted third parties, and your options to update your details or opt out of communications. Additionally, this statement describes our practices regarding data security, collection, and usage to ensure your information is protected.

We collect personal information when you interact with our services, including when you make bookings, request information, or subscribe to our newsletters. This may include your name, email address, phone number, travel preferences, and payment information. We use this information to provide and improve our services, process bookings, communicate with you about your travel plans, and send you relevant travel offers and updates. All information is collected and processed in accordance with applicable data protection laws.

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16 without parental consent. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately. We will take steps to remove such information from our records and terminate any account created without proper authorization.

We may partner with other companies to offer co-branded services or promotions. When you use these co-branded services, both Aurora Travel and our partner may receive information collected in connection with the co-branded offering. Our use of this information is governed by this Privacy Policy, while our partner's use is governed by their privacy policy. We encourage you to review the privacy policies of our partners when using co-branded services.

In the event that Aurora Travel undergoes a business transition, such as a merger, acquisition, or sale of all or a portion of its assets, your personal information may be among the assets transferred. We will notify you via email and/or prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your information.

We may disclose your personal information to third parties when required by law, court order, or legal process. We may also disclose information when we believe it is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to government requests. Additionally, we may share information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, as long as they agree to keep this information confidential.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL encryption for data transmission, secure data storage systems, restricted access to personal information, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We may send you site and service updates, newsletters, and promotional communications. These communications may include information about new destinations, special offers, travel tips, and updates to our services. You can opt out of receiving promotional emails at any time by clicking the unsubscribe link in the email or by contacting us directly. Please note that you cannot opt out of receiving service-related communications, such as booking confirmations or important travel updates.

Like most websites, we collect and use the data contained in log files. This information includes your IP address, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to analyze trends, administer the site, track users' movement in the aggregate, and gather broad demographic information for aggregate use. This data is not linked to personally identifiable information.

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. We use cookies to personalize content, remember your preferences, and analyze site traffic.

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